Every INFRMD report is reviewed by a clinician.

Two options, both signed off by a qualified MSK clinician. Choose the depth of review that fits your situation.

Most chosen

INFRMD Clinician Reviewed Assessment

A structured MSK assessment, reviewed and signed off by a qualified clinician

R199ZAR · per case

A structured MSK assessment of your symptoms, history and relevant factors — reviewed and signed off by a qualified clinician before you receive it.

  • Structured MSK intake and safety screening
  • Personalised interpretation of your presentation
  • Relevant contributing factors
  • Management, activity and imaging considerations
  • Questions to discuss with your healthcare professional
  • Lifestyle & recovery factors that may be influencing your symptoms
  • Reviewed and signed off by a qualified MSK clinician
  • Clear personalised downloadable report
For complex cases

INFRMD Comprehensive Clinician Review

For complex, longer-standing problems or significant treatment decisions

R449ZAR · per case

For complex or longer-standing problems: your imaging, reports and previous treatment are read alongside your symptoms for a fuller clinical picture.

  • Everything in the Clinician Reviewed Assessment
  • Upload imaging, reports and other supporting documents for clinician review
  • Deeper clinician review of a fuller clinical picture
  • Interpretation of your imaging and reports alongside your symptoms
  • Detailed personalised report with next-step guidance
  • Clinician-reviewed lifestyle & recovery factors
  • Additional follow-up questions
  • Care-navigation guidance towards the right professional

Not sure which one you need?

Start with the Clinician Reviewed Assessment. If your case turns out to be more complex you can move up to the Comprehensive Clinician Review later and only pay the difference — your answers and documents are kept.

Start my assessment
A simple guide

Which option is right for me?

I want to understand what's going on and what to do next.

Clinician Reviewed Assessment

A structured assessment of your symptoms, history and relevant factors, reviewed and signed off by a qualified clinician — useful preparation for a healthcare appointment.

Explore the Clinician Reviewed Assessment

My problem is complex, longer-standing, or I have a decision to make.

Comprehensive Clinician Review

For persistent symptoms, treatment that hasn't helped, imaging or reports to consider, or a surgery or treatment decision you want a second perspective on.

Explore the Comprehensive Clinician Review
Compare

What's included in each level

Digital service delivered through your INFRMD account. Refunds and cancellation rights are subject to our Refund & Delivery Policy and applicable South African law. Read the Refund, Cancellation & Delivery Policy.

INFRMD Clinician Reviewed Assessment

A structured assessment, signed off by a qualified clinician.

Your answers are organised into a structured MSK assessment, interpreted in plain language, and then reviewed and signed off by a qualified clinician before it reaches you.

  • “I've been experiencing pain and want to understand what may be going on.”
  • “I've received a diagnosis but don't fully understand it.”
  • “I want a qualified clinician to look at what I've provided.”
  • “I want to prepare properly for my next healthcare appointment.”
INFRMD Comprehensive Clinician Review

For situations that need a deeper clinical look.

A fuller clinician review for complicated situations: your imaging, reports and previous treatment are read alongside your symptoms, with additional follow-up questions and detailed next-step guidance.

  • “My situation has become complicated.”
  • “I have multiple reports and pieces of information.”
  • “I'm considering an important treatment or surgery decision.”
  • “Treatment so far hasn't helped and I want to understand why.”
FAQ

Questions about INFRMD support levels

Ready to understand your situation?

Tell us what's going on. INFRMD builds your structured assessment and a qualified clinician reviews and signs it off before you read it.

INFRMD provides AI-assisted information and clinician-reviewed guidance based on the information you provide. It does not replace a physical examination, provide a definitive diagnosis, or replace care from your healthcare professional. If you develop severe pain, cannot put weight through the limb, notice a hot swollen or deformed joint, a fever, new numbness or a change in circulation, please arrange to be seen in person.