Understand your pain.Know what's next.
Get a personalised MSK assessment that helps you make sense of your symptoms, understand what may be relevant, and decide what to do next — with every assessment reviewed by an experienced MSK clinician.
AI-assisted • Clinician reviewed • Personalised to you
Tap where it hurts to start
Pain leaves you with questions.
- Why does it hurt?
- Is it something I should worry about?
- Can I keep exercising?
- Do I need to see someone?
- And if I do, who should I see?
Searching Google can give you thousands of answers. INFRMD helps you make sense of your situation.
From uncertainty to a clearer next step.
Tell us what's happening
Answer questions about your symptoms, history, activity and goals.
Understand your situation
INFRMD analyses the information and identifies the factors that may be relevant to your symptoms.
Know what to do next
Your assessment is reviewed by an experienced MSK clinician, giving you clearer guidance on appropriate next steps.
More than an answer. A clearer picture.
Your report is written around your situation — not a generic explanation of your symptoms.
Your clinical picture
What may be relevant
Next-step considerations
What may be contributing to your symptoms
What is important to assess
What you can discuss with a healthcare professional
What physical assessment may be relevant
What your next step could be
When an in-person assessment may be appropriate
AI helps organise the information. A clinician adds the judgement.
INFRMD combines the scale and consistency of AI with the experience of qualified MSK clinicians.
Your assessment is reviewed by an experienced MSK clinician before you receive your final report.
Wherever you are in your pain journey.
“It just started.”
Understand what may be going on and what to watch.
“It isn't going away.”
Make sense of persistent symptoms and decide whether it's time to seek help.
“I've had a diagnosis or scan.”
Understand the information and prepare better questions for your practitioner.
“I'm already receiving treatment.”
Get a clearer picture of your situation and prepare for your next consultation.
Currently focused on common MSK problems.
INFRMD currently focuses on five common musculoskeletal problem areas, allowing us to provide a more specialised experience.
Back
Neck
Shoulder
Knee
Ankle
Sometimes the right next step is seeing someone in person.
INFRMD doesn't replace physical assessment. If your situation would benefit from seeing a healthcare professional, we can help you understand what type of practitioner may be appropriate and help you prepare for that consultation.
Find a practitionerBuilt to inform, not replace your healthcare professional.
Clinician reviewed
An experienced MSK clinician reviews and signs off every assessment.
Personalised assessment
Built around your symptoms, history and goals.
Secure handling of information
Your information is stored securely and shared only with your clinician.
Not a diagnosis
INFRMD gives clinical context, not a definitive diagnosis.
Physical assessment may still be required
Some things can only be assessed in person.
Not for emergencies
For sudden, severe or worrying symptoms, seek urgent medical care.
Get clarity about what to do next.
Clinician-reviewed. Personalised to your situation. Designed to help you make your next decision.
INFRMD Comprehensive Clinician Review
For complex, longer-standing problems or significant treatment decisions
For complex or longer-standing problems: your imaging, reports and previous treatment are read alongside your symptoms for a fuller clinical picture.
- Everything in the Clinician Reviewed Assessment
- Upload imaging, reports and other supporting documents for clinician review
- Deeper clinician review of a fuller clinical picture
- Interpretation of your imaging and reports alongside your symptoms
- Detailed personalised report with next-step guidance
- Clinician-reviewed lifestyle & recovery factors
- Additional follow-up questions
- Care-navigation guidance towards the right professional
Digital service delivered through your INFRMD account. Refunds and cancellation rights are subject to our Refund & Delivery Policy and applicable South African law. Refund, Cancellation & Delivery Policy.
Common questions
Not sure what your pain means?
Start by telling INFRMD what's going on.
Start your assessmentFocused on MSK pain • Clinician reviewed • Personalised to you
INFRMD provides AI-assisted information and clinician-reviewed guidance based on the information you provide. It does not replace a physical examination, provide a definitive diagnosis, or replace care from your healthcare professional. If you develop severe pain, cannot put weight through the limb, notice a hot swollen or deformed joint, a fever, new numbness or a change in circulation, please arrange to be seen in person.