Pain is confusing.Knowing what to do next shouldn't be.
Tell INFRMD what's going on. We'll help you understand your situation, what may be contributing to it, and what your next step could be.
Free to start · MSK-focused · No account required
From pain to a plan.
- 01
Tell us
Tell INFRMD what's happening.
- 02
Understand
Make sense of your symptoms, history and context.
- 03
Know what's next
Understand what level of care may be appropriate.
- 04
Find care
Connect with an appropriate practitioner when needed.
- 05
Arrive prepared
Give your practitioner a clearer picture of your problem.
More than a search result.
INFRMD brings your symptoms, history, function, lifestyle and concerns together to create a clearer picture of what you're dealing with.
- Written in plain language
- Explains the reasoning, not just the answer
- Something useful to take to your practitioner
Your INFRMD summary
Right knee · 3 weeks
Your main concern
Pain at the front of the knee when running downhill and on stairs.
What may be contributing
A recent increase in running volume and reduced recovery time.
What to consider next
Load adjustment is often a reasonable first step; a physiotherapist can guide this.
When to seek assessment
If swelling, locking or giving way develops, or it isn't improving.
Questions to ask your practitioner
- · What can I keep doing while this settles?
- · How should I build back up to running?
Illustrative example only — not a real patient and not a diagnosis.
So what should I actually do?
Manage
Self-management may be appropriate.
Practical guidance on what you can do yourself, and what to watch for.
Assess
An MSK practitioner may help you understand the problem more clearly.
We explain which kind of professional fits a problem like yours.
Get seen
Some symptoms need prompt or in-person assessment.
If your answers suggest this, INFRMD will say so clearly.
AI-assisted. Clinician-led. Human when it matters.
AI-assisted analysis
Your information is organised and analysed to identify relevant considerations.
Clinical oversight
Where selected, a qualified MSK clinician can review your case and add clinical context.
Professional care
When you need hands-on assessment, INFRMD can help you understand what kind of care may be appropriate.
INFRMD provides educational and care-navigation information. It does not diagnose and does not replace an in-person assessment where one is required. If your symptoms are severe or rapidly worsening, seek urgent in-person medical care.
What are you dealing with?
Neck pain, shoulder pain, back pain, knee pain or ankle pain — INFRMD focuses on five common musculoskeletal areas so the experience stays genuinely specialised.
If you need care, we'll help you find it.
INFRMD can help connect you with appropriate MSK practitioners — such as physiotherapists — based on your needs and available care options.
Find a practitionerMatched on what matters
Clinical fit first, then location, availability and consultation type.
Want a qualified clinician to take a closer look?
Triage and care navigation are free. If you'd like a written assessment reviewed and signed off by a qualified MSK clinician, choose one of these.
Clinician Reviewed Assessment
R199ZAR
A structured MSK assessment, reviewed and signed off by a qualified clinician
- Structured MSK intake and safety screening
- Personalised interpretation of your presentation
- Relevant contributing factors
- Management, activity and imaging considerations
Comprehensive Clinician Review
R449ZAR
For complex, longer-standing problems or significant treatment decisions
- Everything in the Clinician Reviewed Assessment
- Upload imaging, reports and other supporting documents for clinician review
- Deeper clinician review of a fuller clinical picture
- Interpretation of your imaging and reports alongside your symptoms
The questions you didn't get time to ask.
Clear, evidence-informed explanations for common MSK problems, pain and treatment decisions.
INFRMD is already helping people take the next step
From understanding your pain to getting the right care.
40 People triaged
40 Connected with a practitioner
40 Clinically assessed
Are you an MSK practitioner?
INFRMD helps practitioners connect with people actively looking for appropriate MSK care — while giving them better information before the appointment.
Common questions
Not sure what's next?
Start by telling INFRMD what's going on.
Start free assessmentFree to start · MSK-focused
INFRMD provides AI-assisted information and clinician-reviewed guidance based on the information you provide. It does not replace a physical examination, provide a definitive diagnosis, or replace care from your healthcare professional. If you develop severe pain, cannot put weight through the limb, notice a hot swollen or deformed joint, a fever, new numbness or a change in circulation, please arrange to be seen in person.